When Smart People Make Terrible Decisions (The Competency Blind Spot)

You probably know someone who’s brilliant on paper but somehow makes consistently poor decisions in practice. High IQ, impressive credentials, articulate in meetings—yet when it comes to critical choices that affect their team or organization, they seem to miss the mark repeatedly.

This phenomenon puzzles many leaders because we’ve been conditioned to equate intelligence with good judgment. But intelligence and decision-making competency aren’t the same thing, and confusing them creates one of the most expensive blind spots in talent management.

At ProfilAS, we have seen this play out countless times. The engineer who can solve complex technical problems but struggles to prioritize competing demands. The analyst who can crunch numbers with precision but can’t synthesize insights for strategic decision-making. The executive who excels at operational details but fumbles major investment choices.

What’s happening here isn’t a lack of raw cognitive ability. These individuals often score well on traditional intelligence measures and demonstrate strong analytical skills in controlled environments. The issue appears to be more specific: they lack the particular competencies required for effective decision-making under uncertainty.

Decision-making competency involves several distinct capabilities that don’t necessarily correlate with general intelligence. There’s the ability to identify relevant information quickly while filtering out noise. There’s the skill of weighing trade-offs when all options have significant downsides. There’s the capacity to make timely decisions with incomplete information.

Perhaps most importantly, there’s what researchers call “meta-cognitive awareness”—the ability to recognize the limits of your own knowledge and adjust your confidence accordingly. Highly intelligent people sometimes struggle with this because their intelligence has historically served them well in most situations.

The workplace implications are significant. Organizations often promote their smartest individual contributors into leadership roles, assuming that intelligence will translate into good managerial judgment. Sometimes it does, but often it doesn’t—and the mismatch becomes expensive quickly.

What makes this particularly challenging is that poor decision-making competency often masquerades as other problems. Low team morale gets attributed to communication issues. Project delays get blamed on resource constraints. Strategic misalignments get explained away as market unpredictability.

Meanwhile, the real issue—that key decision-makers lack the specific competencies required for their roles—remains hidden because we’re not measuring those competencies directly. We’re inferring decision-making ability from intelligence measures or past performance in different contexts.

Research suggests that decision-making competency can be developed, but it requires targeted practice and feedback loops that many organizations don’t provide. Most leadership development programs focus on communication skills, strategic thinking frameworks, or emotional intelligence—all valuable, but not substitutes for actual decision-making competency.

What seems to work better is creating opportunities for people to practice decision-making in progressively complex situations with clear feedback mechanisms. This might involve simulation exercises, structured case studies, or mentoring relationships where decision processes get examined explicitly.

The key insight is that decision-making competency needs to be assessed and developed as a specific skill set rather than assumed to exist based on other indicators. This means asking different questions during talent reviews: How well does this person actually make decisions under pressure? Can they effectively process ambiguous information? Do they learn from their decision-making mistakes?

For organizations serious about improving their decision-making quality, this competency-based approach offers a more direct path than hoping that general intelligence or experience will somehow translate into better judgment. Sometimes the smartest move is recognizing that being smart isn’t enough.

Interested to learn more? Check out our Work Pattern & Performance Dynamics Analysis Report